Zillatech Ltd. — Privacy Policy

Last updated: 2025.07.28.

1. Introduction
This Privacy Policy explains how and why Zillatech Ltd. (“Zillatech”, “we”, “us”) collects, uses, shares and protects information relating to identified or identifiable individuals (“Personal Data”) when you visit or use our AI‑influencer‑generator platform (the “Service”).We process Personal Data in accordance with the EU General Data Protection Regulation (GDPR) and Cyprus Law 125(I)/2018. Unless otherwise stated, Zillatech is the data controller for all processing described in this Policy.

2. Controller & Contact Details
DetailsControllerZillatech Ltd.Registered addressLeoforos Kappari 34, Blue Water Village, House 125, 5290 Paralimni, Cyprus Contact (privacy)hello@fannabe.comData‑
Protection Lead
Appointed internally; same e‑mail

3. Scope of this Policy
This Policy applies to: * Visitors to https://fannabe.com and any sub‑domains; * Registered users of the Service; and * Individuals who communicate with us via e‑mail, social media or support channels.

4. What Personal Data We Collect & Why

4.1 Data you provide directly
CategoryExamplesLegal basisAccount DataE‑mail address, display name, password hashArt. 6 (1)(b) GDPR – performance of contractPayment DataToken‑purchase amount, transaction ID, last four digits of card (processed by emerchantpay)Contract (Art. 6 (1)(b)); legal obligation for bookkeeping (Art. 6 (1)(c))Support DataMessages sent to support or social mediaLegitimate interest – communicate & resolve issues (Art. 6 (1)(f))We do not accept user‑uploaded photos, videos or audio. Accordingly, we do not intentionally collect biometric or other sensitive data.

4.2 Data we collect automatically
CategoryExamplesLegal basisUsage DataToken‑spend history, prompts (text strings), generation settings, timestampsContract – operate ServiceDevice & Log DataIP address, user‑agent, device fingerprints, crash logsLegitimate interest – security & fraud preventionCookie & Analytics DataGoogle Analytics & Mixpanel cookies, site‑preferences cookieConsent via cookie banner (Art. 6 (1)(a))

4.3 Outputs
We log a copy of each AI Output tied to your user ID. We process these logs to (i) improve and retrain our models and (ii) showcase the Service in marketing materials. You may opt out of showcase re‑use at any time (Section 9).

5. How We Share Personal Data
We disclose Personal Data only to: 1. Payment processor – emerchantpay Ltd. (Cyprus/UK) for token purchases; 2. Cloud infrastructure – Hetzner Cloud (Germany) for hosting all production databases and file storage within the EEA; 3. Analytics & error‑monitoring vendors: Google LLC (Google Analytics) and Mixpanel Inc. Telemetry they process may be transferred to the United States; 4. Legal or regulatory authorities when required.We do not sell or rent Personal Data. Any transfer of Personal Data outside the EEA is covered by Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework certification of the recipient.

6. Data Retention
Data setRetention periodAccount & payment records6 years from the end of the relevant financial year (Cyprus tax law)Logs & OutputsUp to 5 years, then either anonymised or deletedSupport communications3 years after ticket closureIf litigation or regulatory investigation is reasonably anticipated, we may preserve data beyond the standard periods.

7. Security Measures
We employ ISO 27001‑aligned technical and organisational measures, including TLS 1.3 encryption in transit, AES‑256 at rest, least‑privilege access controls and 24/7 intrusion monitoring. We will notify the Cyprus Commissioner for Personal Data Protection and affected users without undue delay and, where feasible, within 72 hours of becoming aware of a data breach.

8. Your Rights
If the GDPR applies to you, you have the right to access, rectify, erase, restrict, object, and port your Personal Data, and to withdraw consent at any time. To exercise these rights, e‑mail hello@fannabe.com. We will respond within one month. You also have the right to lodge a complaint with the Cyprus DPA.

9. Marketing
Opt‑Out & Output Re‑Use ChoiceYou can opt out of: * E‑mail marketing – via the unsubscribe link; * Showcase re‑use of your Outputs – toggle the “Do not showcase my content” setting in the Account page or contact hello@fannabe.com.

10. Children
The Service is intended for adults aged 18 +. We do not knowingly process Personal Data of minors. If we learn that we have inadvertently collected such data, we will delete it.

11. Changes to This Policy
We may update this Policy from time to time. Changes take effect when posted on this page. The Last updated date will be revised accordingly, and your continued use of the Service after an update constitutes acceptance of the revised Policy.

12. Contact & Complaints
Questions about privacy? Contact hello@fannabe.com or write to our address above. EU residents may also contact the Cyprus Commissioner for Personal Data Protection (https://www.dataprotection.gov.cy).